Kwikset Halo Bluetooth Not Working? Find All The Fixes Here (with Real Images)

Key Takeaway

  • Bluetooth connectivity issues may occur due to insufficient Bluetooth range, device compatibility, low battery levels, or background apps disrupting connections.
  • To ensure Bluetooth connectivity of your Kwikset halo lock, ensure adequate Bluetooth range, verify device compatibility, maintain sufficient battery levels, and manage background apps.
  • If your initial pairing attempt fails, try unpairing and repairing the Kwikset Halo Smart Lock with your mobile device.
  • To pair your Kwikset Halo Smart Lock with your phone, open the Kwikset App, ensure Bluetooth is activated on the lock by pressing the “A” button, and then connect via Bluetooth through the app.

If you are installing a Kwikset Halo on your door, usually there will be not any problem pairing it to bluetooth as the Kwikset app walks you through the steps itself. And you should be done within one minute if nothing goes wrong.

However even though the smart lock was paired in the past, it doesn’t automatically connect a lot of times and therefore you will not be able to use all the functions that require bluetooth.

In this blog post, I will cover all the reasons (& fixes) why your Kwikset might be giving troubles while connecting to bluetooth. I will also cover how to pair Kwikset Halo to a mobile phone in case you need to repair the lock with the phone.

Troubleshoots For Kwikset Halo Not Connecting To Bluetooth

Here’s a comprehensive guide to troubleshooting Bluetooth connectivity issues with your Kwikset Halo Smart Lock:

1. Insufficient Bluetooth Range

One common cause of Bluetooth connectivity issues with the Kwikset Halo Smart Lock is the inadequate range between the lock and the device you are using to control it. Bluetooth has a limited range, typically around 30 feet or less. Ensure that your smartphone or tablet is within the specified range when attempting to connect to the lock. If the device is too far away, it may not establish a connection.

Move your device closer to the lock and try connecting again. Ensure that there are no physical barriers or interference sources between the lock and the device, such as thick walls, metal objects, or other electronic devices operating on the same frequency.

2. Compatibility

In some cases, the inability to pair your Kwikset Halo Smart Lock via Bluetooth may be due to compatibility issues between your device and the Kwikset App. To fix the issue, verify the compatibility of your device with the Kwikset App. 

Here are the compatibility requirements:

  • For iOS users, ensure that you have an iPhone 6 or later running iOS 12 or higher.
  • Android users should confirm that their phones support Bluetooth 4.2 or higher and are running Android OS 8.0 or higher.

If your device falls outside of these compatibility requirements, consider using a different compatible device or upgrading your current device to one that meets the specifications. 

3. Low Battery Levels

Bluetooth connectivity can also be affected by low battery levels in either the Kwikset Halo Smart Lock or the device you’re using to control it. Low batteries may weaken the Bluetooth signal, making it difficult to establish a stable connection.

Replace the batteries in Kwikset Halo Smart Lock if that’s the diagnosis. Recharge the mobile device before attempting to reconnect.

4. Background Apps and Power-Saving Mode 

Some mobile devices have aggressive power-saving features that can disrupt Bluetooth connections when apps are running in the background.

Disable power-saving or battery optimization features for the app used to control your Kwikset Halo Smart Lock. Ensure that the app has the necessary permissions to run in the background.

5. Re-Pairing the Lock: 

Sometimes, the initial pairing process may not be successful, leading to connectivity issues. Try to unpair and re-pair the Kwikset Halo Smart Lock with your mobile device.  

Unpairing your Kwikset Halo Smart Lock from your smartphone is a straightforward process, but the exact steps may vary slightly depending on whether you are using an Android or an iPhone. Below are step-by-step instructions for both platforms:

For Android:

  • Step 1: Open “Settings” on your Android device.
  • Step 2: Navigate to the “Bluetooth” settings. Ensure that Bluetooth is turned ON.
  • Step 3: Locate the Kwikset App in the list of paired devices and select it.
  • Step 4: Choose the option to “Remove” or “Unpair” the device.
  • Step 5: Confirm the action to complete the unpairing process.

For iPhone:

  • Step 1: Open “Settings” on your iPhone.
  • Step 2: Access the “Bluetooth” settings. Make sure Bluetooth is enabled.
  • Step 3: In the list of paired devices, find the Kwikset App. Tap the info icon (typically an “i” in a circle) next to the Kwikset App.
  • Step 4: Select the option to “Forget This Device.”
  • Step 5: Confirm the action to finish unpairing the Kwikset Halo Smart Lock.

Following these steps will successfully unpair your Kwikset Halo Smart Lock from your Android or iPhone device. Once unpaired, you can proceed with pairing (with the steps below) and see if the connectivity issue is resolved.

6. Resetting the Lock

If all else fails, you may need to perform a factory reset on the Kwikset Halo Smart Lock to clear any lingering issues.

Here are the steps to reset your Kwikset Halo lock:

  • Step 1: Remove the lock’s batteries.
  • Step 2: Press and hold the “Program” button on the keypad.
  • Step 3: While maintaining your hold on the “Program” button, reinsert the batteries.
  • Step 4: Continue holding the “Program” button for approximately 30 seconds. During this period, you will hear a beep, and the status LED will display a red flashing light.
  • Step 5: Release your grip on the “Program” button.
  • Step 6: Press the “Program” button once more. The status light will alternate between red and green, initiating the auto-handling process.
  • Step 7: After the successful completion of the auto-handling process, the status light will exhibit a continuous green flash.

How to Pair Kwikset Halo to a Phone?

How to Pair Kwikset Halo to a Phone?

Pairing your Kwikset Halo Smart Lock to your phone is an essential step in setting up the Kwikset Halo lock. In-fact the Kwikset app directs you itself through a series of steps.

Here’s a step-by-step guide to pairing the Kwikset Halo Smart Lock with your phone assuming that the lock was already registered with the app:

  • Step 1: Start by opening the Kwikset App on your smartphone. If the bluetooth is enabled on your mobile device, the app will automatically show that bluetooth pairing is available as seen in image below.
    Kwikset App
  • Step 2: Click on Pair option from the app. You will see the following screen.
    Pair option
  • Step 3: On your Kwikset Halo Smart Lock, remove the backplate (if you haven’t already) to access the “A” button. Then, press and hold the “A” button on the lock for approximately three seconds. This action will activate Bluetooth on the lock, indicated by a beep sound and a blue LED Status light. For you to hear the sound, make sure that the Lock Sounds option is enabled on the app.
    “A” button
  • Step 4: In the Kwikset App, you should now see your Halo lock attempting to pair with the mobile device. The lock will automatically connect with the mobile. Note that even though the Halo lock can be connected to Wi-Fi, the initial setup starts with Bluetooth.
    initial setup
  • Step 5: Once the Bluetooth connection is established, you’ll see the bluetooth sign enabled on the home screen of the Kwikset app. 
    bluetooth sign enabled

Frequently Asked Questions

Q1. What to do if my Kwikset halo lock won’t connect to WiFi?

Answer – If your Kwikset Halo Smart Lock encounters difficulties when attempting to connect to Wi-Fi, first ensure that the lock is within range of your Wi-Fi route. Double-check that you’ve entered the correct Wi-Fi network name and password during the setup in the Kwikset App. Additionally, examine your Wi-Fi router’s settings and ensure that your router supports the 2.4GHz Wi-Fi frequency, which Kwikset Halo Smart Locks commonly use. If nothing helps, try restarting and setting the lock.

For a more detailed troubleshooting guide, refer to my article about Kwikset Halo Wi-Fi connectivity issues.

Q1. Can I connect multiple Kwikset locks to the same phone?

Answer – Yes, you can connect multiple Kwikset locks to the same smartphone using the Kwikset App, allowing you to control and manage all connected locks from a single device.


While the Kwikset Halo Smart Lock offers a range of security and convenience features, Bluetooth connectivity issues can occasionally arise during setup or daily use. By following the troubleshooting steps outlined in this article, you can resolve these issues and enjoy the full benefits of your Kwikset Halo Smart Lock. Remember, patience and careful attention to detail are key to successfully troubleshooting and resolving these Bluetooth connection problems.

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Hey! I am Mark. Though I am not a locksmith by profession, but locks have always fascinated me since my teens. And it all started when I got locked out of my house and I had to pick the lock. Since then it has become my hobby to learn more about different kinds of locks, understand their working and methods to pick them up. In due course of time, I have also become better aware of how installing the right lock goes a long way in ensuring iron clad security. I aim to share my passion (about locks) through this blog. If you are also passionate about picking locks or are just looking to beef up the security, hop on the ride.