Kwikset Halo Not Connecting to WiFi? Let’s Fix It!

Key Takeaway

  • If your Kwikset Halo is not connecting to WiFi, first of all check the frequency of the internet as Kwikset Halo works only on 2.4 GHz network.
  • If the network frequency is not an issue, check if signal strength is proper. 
  • If wifi password has changed, do a network reset.
  • If nothing else works, perform a factory reset which will erase all the settings on the lock.
  • The Kwikset Halo can still be used without Wi-Fi, but advanced features require an internet connection.

In the ever-evolving landscape of smart home technology, the promise of convenience and security often hinges on one critical factor: a seamless connection to your Wi-Fi network. 

Since I installed Kwikset Halo myself sometime ago, I discovered myself in a familiar predicament that many may encounter – the frustrating battle of getting it to connect seamlessly to my home Wi-Fi network. If you’re reading this, chances are you’re in the same boat, looking for answers. Fear not, as I’m here to guide you through the process of resolving your Kwikset Halo’s Wi-Fi connectivity issues.

In this article, we shall discuss several reasons why your Kwikset Halo might not be connecting to WiFi and how to fix the issue.

Kwikset Halo not Connecting to WiFi: Reasons and Solutions

Kwikset Halo not Connecting to WiFi: Reasons and Solutions

Certainly, here’s an elaboration of each of the solutions that I could think of when my Kwikset Halo would not connect to WiFi.

Solution #1: Verify If Wifi Frequency Is Supported

Kwikset Halo works only on 2.4GHz frequency so if your router works on dual frequency (say 2.4GHz and 5GHz), ensure to change it to 2.4 GHz. 

Here’s a step-by-step guide to verifying and adjusting your router’s settings if necessary:

Check the Frequency:

Firstly, verify that your router is broadcasting a 2.4GHz signal. If it’s not already enabled, follow these steps to enable it:

  • Access your router’s settings through a web browser by typing its IP address (commonly or into the address bar. If these IP addresses don’t work, then you can learn how to find the router IP address here.
  • Log in with your router’s admin credentials (usually found on a sticker on the router itself or provided by your Internet Service Provider).
  • Navigate to the wireless settings section and look for the option to enable the 2.4GHz frequency. Once found, activate it.

Save the changes, and your router will now broadcast a 2.4GHz signal. 

Solution #2: Reset Your Wi-Fi Connection

Sometimes, your Wi-Fi router can get clogged up with too much data traffic, especially if you’re using an older Wi-Fi router. This congestion can make it difficult for new devices like your Kwikset Halo smart lock to connect smoothly.

In such a situation, resetting your Wi-Fi connection can help. Think of it like giving your router a quick restart to clear out all the backlog of data requests and get it back to working well.

To reset your Wi-Fi connection, follow these easy steps:

Step 1: First, locate the power button on your Wi-Fi router. It’s usually on the outside of the router and easy to spot.

Step 2: Press the power button to turn your router off. 

Step 3: Wait for a few seconds.

Step 4: Turn the router back on by pressing the power button again.

Solution #3: Enhance The Wi-Fi Coverage

A weak Wi-Fi signal in the vicinity of your Kwikset Halo smart lock can result in frustrating connectivity issues. When my Kwikset Halo did not connect to WiFi, this was the culprit. My router was quite far from the lock, and by changing the position of the router I was able to fix the issue.

Here’s how you can enhance the WiFi coverage to ensure smooth functioning of your lock.

Assessing Wi-Fi Signal Strength:

1. Use a Wi-Fi Signal Strength Meter App: To begin, download a Wi-Fi Signal Strength Meter app on your smartphone or device. These apps are readily available and can help you measure the signal strength in different areas of your home.

2. Check Signal Strength at the Lock Location: Position yourself near the Kwikset Halo and open the Wi-Fi Signal Strength Meter app. Take note of the signal strength reading. If the signal is weak or fluctuating, you’ve identified the problem area.

Enhancing Wi-Fi Coverage:

Now that you’ve pinpointed the weak signal area, consider the following options to enhance Wi-Fi coverage:

1. Purchase a Router with Extended Range: Invest in a new Wi-Fi router with a longer range and stronger signal capabilities. Modern routers often come equipped with advanced technologies that can significantly improve coverage throughout your home.

2. Install a Second Router (Connected via Ethernet): Another effective solution is setting up a secondary router closer to the Kwikset Halo. Connect this router to your primary one via an Ethernet cable, creating a network extension in the area with connectivity issues. Ensure that the secondary router broadcasts the same Wi-Fi network name (SSID) and password for seamless device transition.

3. Utilize a Wi-Fi Repeater or Range Extender: A Wi-Fi repeater or range extender is a dedicated device designed to amplify and extend your existing Wi-Fi signal. Place it strategically between your primary router and the Kwikset Halo to boost signal strength in the problematic area. These devices are easy to set up and can provide a significant improvement in signal quality.

Solution #4: Perform A Network Reset If Wifi Credentials Are Changed

This solution serves as a remedy for an array of issues, from modifying your Wi-Fi credentials to addressing situations where your Kwikset Halo lock has lost its connection and refuses to reconnect.

To perform a network reset on the Kwikset Halo, follow these steps:

  • Step 1: Push the A button on the lock for 10 seconds.
    Push the A button
  • Step 2: You will hear one short beep and see an amber LED. After around 3 seconds, you will hear another short beep with blue Status LED. All this while, you will have to keep holding the A button.
  • Step 3: Release the A button when you see blinking Amber light to indicate that the lock is in reset mode.
  • Step 4: Quickly press the Program button. The program button will need to be pressed within 10 seconds of releasing the A button otherwise the lock will go out of the network reset mode.
  • Step 4: You will hear one long beep and see a green light. If you don’t hear a long beep and a green Status LED, instead hear 5 beeps and a red light, the reset was unsuccessful and you will have to start all over again. Don’t get frustrated if you don’t get it right the first time. It also took me a couple of times to get it done right.
  • Step 5: After this, the Kwikset Halo should be ready to connect via the Kwikset app.
    connect via the Kwikset app

Solution #4: Perform a Factory Reset

In cases where a mysterious configuration issue baffles your attempts at resolution, a factory reset can be a powerful remedy. It wipes your Kwikset Halo smart lock’s memory clean, returning it to its original settings. After this, you can reconfigure the lock with your desired settings.

To perform a factory reset on the Kwikset Halo, follow these steps:

Step 1: Remove the battery from the lock.

Step 2: Reinsert the battery while pressing the Program button.

Step 3: Hold the button for 30 seconds.

Step 4: Release the button when the lock beeps and the status LED turns red.

Step 5: Touch the Program button again.

Step 6: Wait for the LED to flash green and red.

How to Connect Kwikset Halo to Wifi?

Now that we’ve explored the potential causes of connectivity issues, let’s delve into the process of successfully connecting your Kwikset Halo to your Wi-Fi network:

Step 1: Begin by downloading and opening the Kwikset app on your smartphone. If you haven’t already installed the app, you can easily do so from your device’s app store.

Step 2: If you don’t already possess a Kwikset account, create one within the app. This account will serve as the hub for managing your smart lock and its various functionalities.

a Kwikset account

Step 3: The app will ask you to choose the lock that you have. Pick Kwikset Halo from the options given.

Pick Kwikset Halo

Step 4: Follow the Prompts:

  • The Kwikset app will now take you through the setup process step by step. This typically involves:
  • If there are any firmware updates, it will install those first.
    firmware updates
  • Asks you to create a primary user access code
    primary user access code
  • Out of the available Wi-fi options, ask you to connect to the desired network by supplying credentials.

Connecting Kwikset Halo to wi-fi is a seamless process and should take about 5 mins including the time spent on firmware updates and wifi connection. 

Does Kwikset Halo Work Without WiFi? 

Yes, the Kwikset Halo can work without WiFi. While WiFi connectivity enhances its functionality, the lock can still be operated using physical keys or a keypad code even if it’s not connected to the internet. However, many of the advanced features, such as remote access and notifications, require a WiFi connection.

Frequently Asked Questions

Q1. Does Kwikset offer customer support for WiFi connectivity issues? 

Answer – Yes, Kwikset provides customer support to help troubleshoot connectivity issues. You can reach out to their customer support team through their website or contact the retailer where you purchased the lock.

Q2. Can I use a WiFi extender to improve Kwikset Halo’s connectivity? 

Answer – Yes, a WiFi extender or repeater can help extend the WiFi signal range and improve connectivity for your Kwikset Halo. Place the extender strategically between your router and the lock for the best results.


If you’re facing issues with your Kwikset Halo not connecting to WiFi, various reasons could be at play. By understanding the potential causes and following the provided solutions, you can resolve the problem and enjoy the full benefits of this smart lock in your home. Remember that a strong and stable WiFi connection is crucial for the smooth operation of your Kwikset Halo.

If the article helped you find a solution to your problem, share it with your friends and family who might need this information.

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Hey! I am Mark. Though I am not a locksmith by profession, but locks have always fascinated me since my teens. And it all started when I got locked out of my house and I had to pick the lock. Since then it has become my hobby to learn more about different kinds of locks, understand their working and methods to pick them up. In due course of time, I have also become better aware of how installing the right lock goes a long way in ensuring iron clad security. I aim to share my passion (about locks) through this blog. If you are also passionate about picking locks or are just looking to beef up the security, hop on the ride.