Let’s Fix: Schlage Deadbolt Just Spins But Doesn’t Open

Key Takeaway

  • If your Schlage Keypad Deadbolt keeps spinning and won’t open, there could be several reasons for this issue, such as worn-out internal parts, improper installation, dead batteries, or programming errors.
  • To fix the issue, replace the batteries and reset the lock to the default settings. If that doesn’t work, reinstall your Schlage electronic deadbolt. 

If you’ve been having trouble with your Schlage keypad deadbolt just spinning but not unlocking, you’re not alone! If you’re reading this, you’ve likely experienced the frustration of entering your access code, turning the deadbolt, and finding that the lock spins but doesn’t open. This can be a perplexing problem, leaving you locked out of your own home or struggling to secure your property.

Schlage is a trusted brand that produces high-quality, durable deadbolts designed to provide secure access to your home. However, like any mechanical device, Schlage keypad deadbolts can experience issues over time. One of the most common issues is when the deadbolt spins but doesn’t open. This can happen for a variety of reasons, from worn-out parts to improper installation.

In this blog, we’ll delve into the possible causes of a Schlage deadbolt spinning but not opening and offer solutions to help you solve the problem. Whether you’re a homeowner looking to troubleshoot an issue or a locksmith seeking to expand your knowledge, this one is for you. 

Fix 1: Replace Your Schlage Keypad Lock Batteries

Fix 1: Replace Your Schlage Keypad Lock Batteries

If your Schlage keypad deadbolt is spinning but not opening, the first thing to do is to check the batteries. Sometimes low or dead batteries can cause the lock to malfunction, preventing it from unlocking. 

The type of batteries used in a Schlage keypad deadbolt depends on the specific model of the lock. However, most Schlage keypad deadbolts use four AA alkaline batteries as the power source.

When replacing the batteries, it is recommended to use high-quality, fresh batteries to ensure optimal performance and avoid any potential issues with the lock’s operation.

Additionally, Schlage recommends changing the batteries once a year or when Schlage lock blinks red indicating low battery, whichever comes first. Regularly changing the batteries can help ensure that your keypad deadbolt continues to operate smoothly and reliably.

Here are the steps to change the batteries of a Schlage keypad deadbolt.

  • Step 1: To replace the batteries, start by unscrewing the interior screws located at the bottom of your Schlage electronic deadbolt. The back of the keypad will then swing open, allowing you to access the battery compartment. 
  • Step 2: Remove the old batteries and replace them with new ones. Make sure to align the polarities correctly to avoid damaging your lock. 
  • Step 3: Once you have replaced the batteries, close up the keypad and screw it back into place. 

Now try using the Schlage keypad deadbolt and see if it spins anymore. If so, then you know the problem was low or dead batteries. If the Schlage keypad deadbolt still keeps spinning, then you should try one of the other solutions listed in this post.

Fix 2: Restore Default Settings On Your Schlage Keypad Lock

Restore Default Settings On Your Schlage Keypad Lock

If your Schlage keypad lock is just spinning but not opening, one solution you can try is to restore the lock to its default settings. This can help to reset any programming errors that may be preventing the lock from functioning properly. Here are the steps you can follow to restore default settings on your Schlage keypad lock:

  • Step 1: Start by removing the interior side of the lock from the door using the Philips head screwdriver to access the programming button.
  • Step 2: Press and hold down the “Schlage” button on the keypad while reinserting the battery pack. You should see the “Schlage” button light up and hear a beep.
  • Step 3: Release the “Schlage” button and wait for the lock to beep three times. This indicates that the lock has been reset to its default settings.
  • Step 4: Test the lock by entering the default programming code and trying to unlock the door. The default code may be found in the user manual of the lock.

Note that restoring the default settings will erase all existing user codes, so you will need to program the Schlage lock all again. If restoring the default settings does not resolve the issue, there may be a mechanical issue with the lock

Fix 3: Reinstall Your Schlage Keypad Lock

Reinstall Your Schlage Keypad Lock

If you have come this far and the problem still persists, another solution you can try is to reinstall the lock. This can help to ensure that the lock is properly aligned and secured, which can resolve issues with the lock’s operation. Here are the steps you can follow to reinstall your Schlage keypad lock:

  • Step 1: Remove the battery cover on the interior side of the lock to access the mounting screws.
  • Step 2: Use a screwdriver to remove the mounting screws and take the lock off the door.
  • Step 3: Inspect the lock for any damage or wear that may be causing the spinning issue. Replace any damaged parts as needed.
  • Step 4: Place the lock back on the door and align it with the mounting holes. Insert the mounting screws and tighten them with the screwdriver.
  • Step 5: Test the lock by entering your access code and trying to unlock the door.

Note that if the lock continues to spin after reinstalling it, there may be an issue with the lock’s internal components that requires professional assistance. 

Frequently Asked Questions

Q1. How do I know when my Schlage keypad needs new batteries?

Answer – If your Schlage keypad blinks red, then this indicates that your batteries need to be replaced. Replace the four ‘AA’ batteries and check to make sure the new ones are properly inserted. 

Q2. Can I program more than one user code into the Schlage keypad lock?

Answer – Yes, you can program up to 19 different user codes into the Schlage keypad lock. To add new user codes, press and hold the ‘schlage’ button until the keypad illuminates, enter the programming code, then press the number ‘1’ for ‘add/delete user code’. You can then add a user code of your choice.

Q3. How often should I replace the batteries in my Schlage keypad lock?

Answer – Schlage recommends replacing the batteries once a year or when the low battery indicator light flashes, whichever comes first.


If your Schlage keypad deadbolt keeps spinning and won’t open, there are a few steps you can take to resolve the issue. First, try replacing the batteries in your Schlage keypad lock. If that doesn’t work, restore the default settings on your Schlage keypad lock. Finally, if neither of those solutions fixes the problem, you may need to reinstall your Schlage keypad lock. Hopefully, this guide has helped you fix your Schlage electronic deadbolt that won’t open when it keeps spinning.

For any other assistance on locks and home-security, write to me in the comment section.

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Hey! I am Mark. Though I am not a locksmith by profession, but locks have always fascinated me since my teens. And it all started when I got locked out of my house and I had to pick the lock. Since then it has become my hobby to learn more about different kinds of locks, understand their working and methods to pick them up. In due course of time, I have also become better aware of how installing the right lock goes a long way in ensuring iron clad security. I aim to share my passion (about locks) through this blog. If you are also passionate about picking locks or are just looking to beef up the security, hop on the ride.