Schlage Encode Not Connecting to Wifi? Try These Easy Fixes

Key Takeaway

  • The best fix for Schlage Encode not connecting to wifi is to forget all the wifi networks on your mobile, reset the lock and then connect to the desired 2.4G wifi network manually from the Schlage app.

There are times when even smart locks are not smart enough to connect with wifi automatically due to some or the other technical glitch. If you got yourself a new Schlage Encode smart deadbolt (or want to change the wifi network) and are finding it hard to connect it to wifi, then this guide will surely help you.

In this guide, I will share the most practical & effective way of solving Schlage Encode wifi issues along with other troubleshooting methods. By the end of this article, I am confident that all the wifi issues with your Schlage Encode will be resolved. 

Best Fix For Schlage Encode Not Connecting to Wifi Issue

The best fix for Schlage Encode not connecting to wifi is to forget all the wifi networks on your mobile, reset the lock and then connect to the desired 2.4G wifi network manually from the Schlage app. 

Resetting the lock might seem daunting and time consuming at first but trust me, you will be done over with it in 5 mins. Follow the steps below – 

  • Read this article on how to reset Schlage Encode
  • Once the lock is reset, open Schlage home app and click on add lock on top right side
    Schlage home app
  • Since the lock is reset, you will have to add the lock back to the app. Just follow the instructions to add the lock afresh. It will just take 2 mins to complete the whole process.

This fix (or hack) has worked for me every time there was a wifi connection issue. No one tells you about this fix but it works every time.

However, if you feel jittery about resetting the lock and adding it back, there are some other troubleshooting methods that will help you. But first let’s take a look at some of the reasons that cause Schlage Encode not to connect to wifi.

Reasons Why Schlage Encode Won’t Connect to Wifi

The most common reasons why Schlage Encode won’t connect to wifi are – 

  • Incorrect login credentials for wifi
  • Insufficient wifi signal strength at the location of the lock
  • Incompatible wi-fi band
  • Some other technical issue

Schlage Encode Not Connecting to Wifi Troubleshooting Steps

I will start troubleshooting from the most obvious and the easiest step and then move on to the more complex ones.

Since I have installed Schlage Encode myself, I will suggest you move in the same order unlike what’s mentioned online elsewhere.

Check the Wifi Network Info on Schlage App

The first thing to check is whether you are putting in the right network information. To check for network information, do these steps – 

  • Open Schlage home app and click on settings
    Schlage home app and click on settings
  • Click on Wifi Information. Before the app can read your lock’s wifi settings, you will have to turn on the bluetooth on the mobile.
    Wifi Information
  • Check whether the network that you intend to connect to is showing there or not
  • If the correct network is showing, enter the password. 
  • If the password is right, the Schlage Encode will connect to the wifi.
  • If the lock doesn’t connect, then there is an issue either with the login credentials, compatibility or signal strength.

Login credentials issues can be identified by connecting other devices to wifi using the same credentials.

Sort Out Network Compatibility Issues

Schlage Encode comes with 2.4G wifi radio that connects only with 2.4G networks. So if your wifi network is a 5G, then you will run into compatibility issues.

At my home, I have both a 2.4G as well as 5G network and the 5G network doesn’t even show up on the Schlage home app. Therefore I had to switch to the 2.4G network as shown below.

Sort Out Network Compatibility Issues

You can easily check the network following the instructions in this article.

If your Schlage Encode is also not connecting to wifi, change the network to 2.4G. But what do you do if the network is compatible and login credentials are also right? It’s time to check the wifi signal strength.

Wifi Signal Strength at Lock’s Location

If the wifi signal strength at Schlage Encode’s location is not good, then there will be connectivity problems.

In-fact the Schlage app shows signal strength for all the wifi networks that are available at the location.

If you diagnose that signal strength is indeed low, then boost the strength by installing wifi range extenders.

Reset the Lock for Other Technical Glitches

If you’ve come this far, then it means none of the above mentioned fixes helped you. In that case resetting the lock remains the only option.

Keep in mind that resetting the lock will bring back the lock to its factory settings and all the user codes and programming will be erased.

Steps to Factory Reset Schlage Encode

Here are steps to reset Schlage Encode

  1. Remove the battery cover from the interior assembly to locate a black round button. 
  2. Press and hold the button until the lock flashes red.
  3. Keep holding the button until the red flashes stop.
  4. The factory default reset is complete once you see a solid blue light, which can take up to 8-12 seconds.

Once you’ve factory reset the lock, don’t forget to change the programming code and user codes. For this, you will require default programming code which is printed on the interior assembly once you take off the battery cover.

Some Other Fixes That You May Find Online But Don’t Make Sense At All

People have inundated the internet with all sorts of fixes for Schlage Encode not connecting to wifi issues. Some of them are outright bizarre and don’t make sense at all.

Few of them are – 

  • Resetting the modem
  • Replacing batteries
  • Updating app

Can you see the reason why I said that these fixes don’t make sense at all?

I mean if resetting the modem is one of the plausible fixes, then checking whether the modem is turned on or not should also be!

I humbly suggest that you don’t fall for such so-called fixes and save your time and efforts.

Frequently Asked Questions

  1. Can I still use a physical key with the Schlage Encode lock in case of emergencies? 

Answer. Yes, the Schlage Encode lock comes with a built-in keyway, allowing you to use a physical key as a backup method to access your home in emergencies or if the batteries run out.


Wifi connectivity is a common problem and Schlage Encode is no stranger to it. However, the issue can be easily fixed by forgetting all the wifi networks on your mobile, resetting the lock and then connecting to the desired 2.4G wifi network manually from the Schlage app.

Do let me know if this fix worked for you or not.

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Hey! I am Mark. Though I am not a locksmith by profession, but locks have always fascinated me since my teens. And it all started when I got locked out of my house and I had to pick the lock. Since then it has become my hobby to learn more about different kinds of locks, understand their working and methods to pick them up. In due course of time, I have also become better aware of how installing the right lock goes a long way in ensuring iron clad security. I aim to share my passion (about locks) through this blog. If you are also passionate about picking locks or are just looking to beef up the security, hop on the ride.